Information we collect
We collect personal information you provide to us directly when you book a consultation, attend a visit, complete medical intake, or contact us through our website. This may include your name, contact details, date of birth, medical history, medications, allergies, and clinical photography taken under written consent.
How we use it
We use your information to provide care, maintain your medical record, communicate appointment details, follow up on treatments, and meet our regulatory obligations as a licensed medical practice. We do not use your personal health information for marketing without your express written consent.
Clinical photography
Clinical photographs are taken at standardized intervals as part of treatment planning. Photographs are stored within your encrypted medical record and are not shared externally without separate written consent. The cases shown on our results page are published only after a patient has signed a marketing-use consent that is distinct from their treatment consent and may be withdrawn at any time.
Cookies and analytics
Our website uses essential cookies for navigation and session management. We do not deploy advertising cookies or third-party tracking pixels on this site. Aggregated, anonymized analytics may be collected to improve site performance.
Your rights
Under PHIPA, you have the right to access your record, request corrections, and withdraw consent for specific uses of your information. To exercise any of these rights, contact our Privacy Officer at the address below. We will respond within 30 days.
Privacy Officer
Aurum Medical Aesthetics
Attention: Privacy Officer
55 Avenue Road, Suite 402
Toronto, ON M5R 2G3
hello@aurum-medical.example
This policy was last reviewed in 2026. We may update it from time to time; the latest version is always posted on this page.